Frequently Asked Questions (FAQ)

We have put a few frequently asked questions to help you on this page. However, if you have any further questions which aren’t answered here. Please feel free to contact us where a member of our team will be more than happy to help you further.

How do I pay?

We have a wide range of payment methods available to our customers. You can pay in person either cash or via credit/debit cards including contactless. Alternatively, you may wish to pay online via credit/debit cards or using PayPal on our website.

How do I know when you are coming?

We send every customer, every single time a SMS text the night before letting you know we are coming. This allows you time to ensure the property is accessible and too unlock any gates that may be required for access.

Are you insured?

Of course! We hold full public liability and employers liability for all of our team. This protects you, your property and our staff.