Customer Portal

Welcome to your 20/20 Window Cleaning Teesside portal. Here you can manage your window cleaning services & pay online. Please use the below forms to help us serve you better.

Please remember, our team work between 8am and 6pm/7pm during summer months & any changes must be submitted before 8am on the day of your clean to allow our team to update rounds. Your windows will be left wet … don’t worry – they will dry clear – it’s not just tap water. Please watch this video where we answer many of your frequently asked questions


Please take a minute to watch the below video. Here we show you all about our service, what we do and how we do it. We will also answer the majority of your frequently asked questions.

Please use this form to manage your upcoming window cleaning booking.

Please note, that any requests must be submitted before 8am on the day of your clean to allow our team to update their round.  Our team work between 8am – 6pm/7pm during summer months.

    Signing up to pay by direct allows you to save time by manually paying online or in cash.. Remember, the Direct Debit will only charge you when your clean have been complete – this is not a recurring payment! You will also receive an email before any money is charged. We experience in a lot of cases 10-12% PayPal handling fees & up to 10% payment fees for credit/debit cards. We do kindly ask to move over to paying via Direct Debit to allow us to grow our small local business & employ more local people.

      Please use this form for updating your contact information or address with us. The updating address, we will contact you if a change in existing price applies.

        We take all issues, problems, complaints and feedback very seriously – as we aim to offer the best service and customer satisfaction possible. However, occasionally, things can not go to plan. Please use the above form to notify us of any issues. A member of our team will be in touch shortly to get this rectified for you.

        Please remember, we use a special purified water, so your windows will be left wet. So don’t worry they will dry clear – it is part of our cleaning process.

          Earn £5 Credit By Referring A Friend To Us

          Refer a friend to us, and when they sign up you receive £5 credit to your account. Please help our local business, support and offer a quality local service – employing local people!

          Terms & Conditions Apply: Credit applied when your referral signs up & pays via direct debit. £5 Credit cannot be exchanged for cash and has a cash value of £0.01